FAQ
What is the shipping time?
The shipping time depends on your postal code. Please provide your postal code so we can give you a more accurate delivery time estimate.
For postal codes starting with 7, 8, or 9, the total shipping time (including production) is approximately 30-45 days.
For other postal codes, the shipping time (including production) is approximately 45-55 days.
I like this SKU or product from the link. Can I get actual pictures of it?
To provide you with accurate images, please let us know the size and color you are interested in. We will send you the corresponding images based on your preferences.
Do you offer customization options for size or color?
Yes! We offer customization options for both size and color. Please let us know your desired specifications, and we’ll be happy to accommodate your request.
What is your return policy?
We accept returns within 30 days of receipt, provided the product is in its original condition. If there are any issues with your order, please contact us, and we will assist you with the return process.
Do you offer bulk discounts?
Yes, we offer bulk discounts for large orders. Please contact our sales team with the details of your order, and we’ll provide a customized quote.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s progress on our website or with the carrier.
What payment methods do you accept?
We accept a variety of payment methods including credit cards, PayPal, and bank transfers. Please choose the payment method that is most convenient for you during checkout.
Can I change my order after it's been placed?
If you need to make changes to your order, please contact us within 24 hours of placing the order, and we will do our best to accommodate your request. After 24 hours, the order may already be in processing, and changes may not be possible.
Maoters provides high-quality, affordable office furniture designed for comfort and productivity. We offer free shipping to the U.S., Canada, Australia, and the U.K., ensuring a seamless shopping experience. All products come with a 1-year warranty, a 14-day product guarantee, and 24/7 customer support for your peace of mind.
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